Privacy policy

At RAY FUNE TRADING LIMITED, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This privacy policy outlines how we collect, use, and safeguard your personal data in accordance with Hong Kong laws and regulations.

1. Data Collection

We collect information that you provide to us directly when you use our website. This includes but is not limited to:

Personal Information: Name, email address, phone number, shipping and billing addresses.
Payment Information: Credit card details, PayPal information.
Account Information: Login credentials, purchase history.
Communication Data: Any correspondence you have with us via email or phone.

2. Data Use

The personal information we collect is used for the following purposes:

Order Processing: To process and fulfill your orders, including sending you notifications about your order status and shipping.
Customer Support: To provide customer service and handle inquiries or complaints.
Marketing: To send you promotional materials and updates if you have opted in to receive them.
Improvement: To enhance our website, products, and services based on your feedback and interactions.

3. Data Protection

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:

Encryption: Securing your data using encryption technologies.
Access Control: Limiting access to your personal information to authorized personnel only.
Regular Audits: Conducting regular security audits to ensure the ongoing integrity of our data protection practices.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand your preferences and improve the functionality of our site. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

5. Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to fulfill your order (e.g., payment processors, shipping companies). We ensure that these third parties adhere to strict data protection standards.

6. Your Rights

Under Hong Kong's Personal Data (Privacy) Ordinance, you have the right to:

Access: Request access to the personal information we hold about you.
Correction: Request correction of any inaccuracies in your personal information.
Deletion: Request deletion of your personal information, subject to certain exceptions.
Opt-Out: Opt-out of receiving marketing communications from us at any time.

7. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us:

Email: [email protected]
Tel: (852)94009543
Address: RM 12, 6/F THE CLOUD 111, TUNG CHAU STREET, TAI KOK TSUI, HONG KONG

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our site constitutes acceptance of the updated policy.